What should we do if we find a disputed consumption account on the credit card bill? Let’s take a look below.
If the cardholder encounters any doubts about the credit card bill after receiving the bill, you can call the bank’s customer service hotline to inquire about the account dispute, and the bank will answer your question. If you have any questions about the consumption amount, please inquire.
In order to resolve disputed transactions as quickly as possible, the bank will ask you to provide relevant transaction information. Based on past experience, many cardholders believe that the consumption location is wrong, and the name of the consumption location often appears to be wrong, which is different from the actual company. The name is different, which causes the cardholder to mistakenly think that he has not consumed anything here. In another case, the actual consumption amount does not match the actual consumption amount, so it is better to apply again.
In order to reduce trouble, cardholders should keep the receipt after swiping the card to facilitate account verification, because when the cardholder goes to the bank, the card-issuing bank will require the cardholder to pay a certain inquiry fee.
You may be worried about whether there will be a handling fee for this bill check. It is best to read the cardholder manual carefully and perform special processing on the transaction you are questioning during the inquiry. If the transaction is verified, , if it is indeed an incorrect account caused by forgery of the credit card, negligence of the bank, etc., usually there will be no handling fee for the transaction you question during the inquiry period.