Credit card collectors belong to the credit control department and are mainly responsible for collecting overdue debts. Generally speaking, according to the different time of arrears, it is divided into several grades (front-end, middle-end and back-end), and the salary is therefore different.
Sensitive, psychologically tolerant, able to work under pressure, and some need strong English conversation skills. Usually, I call to remind and urge customers according to the list of overdue customers displayed in the database. ?
Salary is basic salary+bonus; And the sales requirements are different, but they all want to chase the quota, and they all work under pressure. The treatment of Xingye is not clear. I want you to talk to them. Interviews usually ask if you have any experience in this field. What do you say when the guest insists on not paying back the money, what do you say when the guest perfunctory you, etc., to test your actual reaction ability; The written test is generally an understanding of English and credit cards, and it is not too difficult.