Monday to Friday is 5 p.m., and weekends are 4 p.m.
Bank of Communications timetable:
1. Normal working days (Monday to Friday): 8:30 am to 5:30 pm.
2. Holidays (Saturday, Sunday, and holidays): 9 a.m. to 4:30 p.m.
3. There will be notifications during the Spring Festival or long holidays.
However, the manual platform customer service of Bank of Communications credit cards generally works 24 hours a day. Any time you call customer service, someone will answer the phone. After dialing the Bank of Communications customer service hotline 95559, press "1" to enter the Mandarin service, and then press "0" to access the manual service.
If you only have credit card issues, you can also dial 4008009888, press "1" after hearing Chinese service, and then press "1#11" to enter manual service.
Bank of Communications 95559 hotline service content:
1. Account inquiry, transfer and remittance;
2. Personal loan inquiry, provident fund inquiry, financial information inquiry; < /p>
3. Information consultation, complaints, suggestions;
4. Payment, account loss report, credit card repayment, etc.
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Bank of Communications (English name Bank of Communications, abbreviated as BCM, Chinese name abbreviated as Bank of Communications) was founded in 1908. It is one of the six major banks in China and the oldest in China’s history. One of the oldest banks and one of the note-issuing banks in modern China. On April 1, 1987, the reorganized Bank of Communications officially opened for business and became China's first national state-owned joint-stock commercial bank, with its head office in Shanghai. Bank of Communications was listed on the Hong Kong Stock Exchange in June 2005 and successfully listed on the Shanghai Stock Exchange in May 2007.
Bank of Communications is a major financial service provider in China. The group’s business scope covers commercial banking, securities, trust, financial leasing, fund management, insurance, offshore financial services, etc. Bank of Communications has 235 domestic branches, including 30 provincial branches, 7 directly affiliated branches, and 199 provincial branches. It has branches in 239 prefecture-level and above cities and 158 counties or county-level cities*** nationwide. 3,270 business outlets; it has 7 non-bank subsidiaries, including wholly-owned subsidiaries BoCom Leasing, BoCom Insurance, and BoCom Investment, and holding subsidiaries BoCom Fund, BoCom Guosen, BoCom Life, and BoCom International . In addition, Bank of Communications is also the largest shareholder of Changshu Rural Commercial Bank and the joint largest shareholder of Tibet Bank. It has strategically invested in Hainan Bank and controls 4 rural banks.
In July 2019, the 2019 Fortune Global 500 was released: ranking 150th. Ranked 18th on the list of the top 100 Chinese enterprises along the Belt and Road Initiative. In December 2019, it was selected into the 100 Model Brands at the 2019 China Brand Power Ceremony. In March 2020, it was selected into the top 500 most valuable global brands.