In p>22, China Merchants Bank issued the first international standard dual-currency credit card, which was a pioneer in the credit card market in China. China Merchants Bank has created more than 1 new products and services with its credit cards, adhered to the mode of cross-industry cooperation, and successively cooperated with leading enterprises in different life fields, such as department stores, tourism and sports consumption, to provide cardholders with products and functional services in a dual sense. In September 27, China Merchants Bank took the lead in putting forward the concept of "five-fold security" credit card service, which consolidated its leading brand position in the industry.

China Merchants Bank Credit Card has set up a 365-day, 24-hour customer service center covering the whole country. As early as April 24, it was awarded the title of "Best Call Center in China in 24" by the CRM Professional Committee of China Informatization Promotion Alliance, and won the title of Best Call Center in China in 25, 26 and 28.