It means to cancel the account.

If you want to cancel the credit card account, after settling the card account, call the China Construction Bank customer service hotline 95533 (from overseas, please call 86-28-95533) to complete the account cancellation registration. After registration, you can cut the magnetic stripe of the card by yourself (virtual cards such as E-pay cards do not need to be cut because they do not have physical cards). If there is no new account payable within 45 days, the account will be officially closed. There will be no annual fee for the card after the account is officially closed.

If the credit card is an IC chip card and the electronic cash account has a balance, electronic cash consumption can be made at the acceptance terminal with the UnionPay QuickPass logo within the validity period of the card. You can use the electronic cash account balance first and then contact our bank to cancel the credit card account. Extended information:

After a customer's credit card account is closed, China Construction Bank will retain the customer's identity information for a certain period of time. Due to the country's need for financial supervision and management, China Construction Bank, in accordance with the relevant requirements of regulatory agencies, will retain customer identity information for at least five years starting from the year the business ends. China Construction Bank will take effective measures to ensure the security of customer information.

When a customer cancels a credit card, if there is any excess payment, he/she needs to provide the CCB current savings account under his or her name, and the account can be refunded to that account for the customer, or it can be refunded to another valid account under his/her name. in credit card.

China Construction Bank-How to cancel a credit card