Yes, of course. The calls made by banks are generally sales calls. Usually they are promotions: credit card installments, financial fund insurance, commemorative coins, etc.

Many people will consider whether not answering bank calls will affect their credit cards, resulting in their credit cards being downgraded and blocked due to risk control. In fact, there are too many worries. The bank won't take control of your credit card just because you don't answer outbound calls. To put it simply, credit card outbound calls, bank credit card customer service, and credit card risk control are actually different departments. Things are different when it comes to responsibility. These three are not directly related, so even if you do not answer outbound calls, the risk control department will not conduct risk control on your credit card. Many cardholders even directly block bank phone numbers so that all bank phone calls cannot come in. Don't call it an outbound call. There is no problem with this operation. As long as your credit card is being used normally, there are no violations, and it is not overdue, then the bank will not take care of your credit card.

Then why are there so many outbound calls? In fact, the reason is very simple. Banks are also profit-making institutions, and their employees also need to be paid. Moreover, banks will recruit dedicated outbound customer service personnel. Their job is to call customers every day and ask them to handle installments. As long as the customer pays in installments, the customer service will also receive a commission. So this is the job of the bank’s outbound customer service, and it’s entirely up to you to decide whether to accept the call or not. If you don't want the other party to call you, you can block outgoing calls.

Finally, to summarize: you don’t need to answer outbound calls from CCB credit cards. Because these outbound calls are sales calls. If you think this call is affecting your work and life, you can block all outgoing calls. This has no impact on your credit card. Related questions and answers: Consultation record of what is the purpose of calling 95134 · Answered on 2021-10-04 What is the purpose of calling 95134? 95134 is the outbound call number of CCB credit card customer service. The one you received is from CCB and is often used for outbound calls. this number.