2. Telephone handling: customers call ICBC credit card customer service number, and then follow the voice prompts for self-help operation, or transfer to manual service, so that customer service personnel can help handle the loss reporting and reissue business.
3. online banking: log in to personal online banking-"my account"-"account loss reporting" to report the loss, and then reissue it after the loss is reported.
4. mobile banking: select "card loss reporting" through the "credit card" of mobile banking, select the card number in the drop-down menu to report the loss, and then reissue it.