Hello, if you have recently traded in the day, or have a large transaction or a transaction in a different place, the bank will send you a reminder message. I suggest you log in to online banking to verify recent transactions.

Or please call our customer service hotline, and call 8008205555 for free from the fixed line. The mobile phone dials 4008205555 to enter the ID number or card number #-enter the inquiry password #-9 to enter the manual service-(1) bill and repayment, (2) inquiry and adjustment of the line, (3) bill installment, (4) modification of personal data and (5) more services.

If in doubt, please add enterprise QQ customer service 4008205555 or WeChat to WeChat official account "China Merchants Bank Credit Card Center" for detailed consultation.