95 1 18 is the national customer service telephone number of Jingdong Finance. The service time is 9:00-22:00, and it is open all day on holidays. If the service hours can't be connected, it may be the peak period of consultation at present. Please call again later or try to consult online customer service. If it is normal, you can select consultation according to the voice prompt button after the connection.

Online customer service:

1. computer: click the contact customer service-my customer service-online customer service icon in the upper right corner of the homepage of jingdong finance, or select the business to consult after entering the consultation page.

2. Jingdong Financial APP: I-the avatar in the upper left corner-my customer service.