customer assistant post: handling credit card applications, conducting credit investigation on credit card applicants, approving credit cards and granting credit lines.

Responsibilities of customer service post:

Answer customer calls and provide professional banking consulting for customers;

2. Provide cross-selling on the basis of services;

3. accept customer complaints, praises and suggestions, and make records and feedback.

Job Requirements

1. College degree or above, preferably under 26 years old;

2. Chinese typing speed is above 5 words/minute;

3. Have a strong sense of service and good psychological quality;

4. Mandarin is standard, with good timbre, good communication skills and expressive ability;

5. Have strong learning ability and be able to constantly accept and master new knowledge;

6, can accept 24-hour and holiday shifts.

Responsibilities of customer assistant:

(1) Recommend suitable personal credit products for customers according to their needs and accept customer loan business;

(2) explain the steps of handling business and the information to be provided to customers; Guide customers to fill in standardized application forms and explain the application items to customers; Collect the loan application materials submitted by customers, review the completeness and standardization of the materials, and be responsible for the authenticity, completeness and consistency of the collected materials;

(3) Fully rely on outlets, business halls, cooperative units (real estate agents, real estate agents, car dealers, etc.), self-help channels (internet, telephone) and other channels for marketing and publicity.

Other treatment and requirements:

Requirements:

(1) College degree or above, good communication skills and team spirit, able to adapt to strong work pressure, and full-time undergraduate recruitment is preferred;

(2) Good language skills and communication skills;

(3) Good affinity, good service attitude and strong organizational discipline;

(4) The person applying for post 3 should also be proficient in typing, and the typing speed should not be less than 6 words per minute.