Credit card users of Industrial Bank can call Industrial Bank's 24-hour customer service telephone number: 9556 1, press "1" credit card, press "4" bill to inquire, and then select according to voice prompts to inquire about the balance, historical bill and outstanding bill, and also choose services such as fax bill and supplementary bill.

2. SMS query

Use the mobile phone number filled in the application form submitted by the bank to edit the SMS: "30xxxxx" (xxxx is the last four digits of the credit card number) and send it to 9556 1 to check the bill and points.