Credit card collectors are affiliated with the credit control department and are mainly responsible for reminding and collecting overdue debts. Generally speaking, there are several levels (front-end, mid-end, and back-end) according to the time of arrears for which they are responsible, and the wages are also different accordingly. They are required to be responsive, have a certain psychological endurance, and be able to work under pressure. Some are required to have strong English conversation skills. My daily work is mainly to make phone calls to remind and urge payment according to the list of debtors displayed in the database. Salary is basic salary + bonus; and sales have different requirements, but all must follow QUOTA
As mentioned above, most banks have outsourced their collections. If you sign with a labor service company, it is considered outsourced. Yes, sign it with the bank, even if it is the bank’s credit control department