1. Tel: directly dial the hotline of the issuing bank, press the "0" key to connect the manual service, and then ask the customer service staff;

2. SMS: check the repayment reminder SMS sent by the issuing bank in the mobile phone, which generally includes the repayment amount of the bill of the current month;

3. E-mail: Look for the statement sent by the bank in personal e-mail. The general bank will send an electronic bill to customers every month, and the bill will naturally indicate the specific amount owed by the credit card in detail;

4. Online Banking/Mobile Banking/Credit Card APP: Find the bound credit card on the personal account page of the issuing bank's online banking or mobile banking client and credit card APP, and select the bill query to know;

5. Outlets: If there is a business outlet of the issuing bank near the place of work and residence, customers can also bring their ID cards and credit cards to the outlet counter to find staff to apply for inquiries; Or you can insert your own card into the self-service machine in the business hall for inquiry.

Legal basis:

Article 31 of the Measures for the Supervision and Administration of Credit Card Business of Commercial Banks

Commercial banks that have started credit card business should terminate all or part of the credit card business in accordance with the planning decision and report to China Banking Regulatory Commission and its dispatched offices for examination and approval.

Before a commercial bank decides to terminate all or part of the credit card business, it shall communicate with the China Banking Regulatory Commission or its relevant dispatched office on the business to be suspended, explaining the reasons, risk status, announcement contents and channels, emergency plans, etc. , and adjust and improve according to the communication situation.