What should I do if my CITIC Bank transaction password is locked?

Call the bank service hotline and go to the nearest CITIC Bank outlet.

1. Call the bank service hotline: CITIC credit card transactions with consecutive incorrect passwords will be locked, and the cardholder can only call the service hotline and handle it through manual service.

2. Go to the nearest CITIC Bank outlet: Prepare your valid identity certificate and relevant bank card and account information, go to the nearest CITIC Bank outlet, explain the situation to the bank teller, and the staff will assist you in re- Set the transaction password and solve the problem.

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