The bank stipulates that two cards cannot be used for the same card type. (Even if the landlord applies for another card type, it will still be mailed after it is completed, and there is a possibility that it will not be received, so this will not solve the problem. )

If the card is returned, it is suggested that the landlord call his home service hotline to report it. Customer service will check the address with you and arrange for you to mail the card again. Generally, the new card will be sent in about 3 working days, and it will arrive in about 10 days. After sending it, there will still be a SMS notification. The landlord can check the delivery status through China Post official website or the postal service hotline. If you go to the local post office, you can also consider taking your ID card and coding this registered letter to the post office to pick it up yourself.

For the problem that the phone can't get through, I usually call his door-to-door service hotline earlier (6: 00 or 7: 00 in the morning) or later, feeling that these hours will be a little free, so I will definitely have to wait for a while, but I can receive manual service.