JD。 Refunds paid by credit cards will be returned to the credit cards. JD.COM online payment and POS card payment will be refunded. If bank information is involved, JD.COM will handle the refund according to the regulations formulated by banks and relevant institutions. In order to ensure the safety of the customer's account amount, the original card is returned, and the longest refund period generally does not exceed 15 working days.

Extended data:

JD.COM refund processing time limit is as follows:

1. JD.COM self-operated commodity order. COM:

(1) Before the goods leave the warehouse: If the cancellation application is submitted before the goods leave the warehouse, the refund review will be completed after 30 minutes.

(2) The goods have arrived at the delivery station: if you submit a cancellation application before the goods have arrived at the delivery station, the system will refund you after the goods are returned to the warehouse.

(3) On the way to the delivery station: If you submit a cancellation application on the way to the delivery station when the ordered goods have been shipped, the system will refund you after the goods are returned to the warehouse.

(4) Reject the order: after the order is rejected, the system will automatically help you submit a cancellation application, and the system will refund you after the goods are returned to the warehouse. If the refund review is not completed within the time limit, please contact JD.COM Customer Service for consultation.

2. Commodity orders of third-party sellers:

(1) Orders from third-party sellers will be cancelled and refunded according to the seller's own situation.

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