Hello, you can report the loss of your Postal Savings Bank credit card principal and supplementary cards online. Go to the counter to apply for a new card 7 days after officially reporting the loss. The relevant process is as follows:

1. Log in to the Postal Bank mobile banking client and operate through the Credit Card - Credit Card Loss Report menu;

2. Log in to the Postal Bank online banking and operate through the Credit Card - Credit Card Management - Credit Card Loss Report Menu operation

3. Postal Bank credit card 24-hour service hotline 400-88-95580, follow the voice prompts to report the loss;

4. Bring your original ID card to any nearby post office Report the loss at a bank outlet; if the loss has been reported verbally, you need to go to the branch counter to apply for a formal loss report within five days; 5. Seven days after the formal loss report, go to the postal bank branch to apply for a new card with the official loss report form;

6. After reporting the loss, you cannot cancel the loss report. If you need to continue using it, you can call the customer service hotline 400-88-95580 to apply for a card replacement.