You can directly call the card issuing bank’s customer service hotline for consultation. The customer service will confirm the situation and then register, verify the cardholder’s situation, and then feedback the results to the cardholder.

According to the latest documents from the China Banking and Insurance Regulatory Commission, some people affected by the epidemic can apply for an extension of credit card repayment if they temporarily lose their ability to repay. Many banks have launched relevant policies, such as Agricultural Bank of China, Industrial and Commercial Bank of China, China Merchants Bank, People's livelihood and so on. It is recommended that you go to the credit card issuing bank to inquire whether you meet the conditions for applying for a deferment of repayment.