1. After the credit card points of China Merchants Bank are redeemed for gifts, if the order has not been paid, if you want to cancel the order, just don't pay, because the China Merchants Bank system will automatically void the order 60 minutes after placing the order.

2. If the order has been paid and you want to cancel it, take Apple's 12 mobile phone (ios 14) and Pocket Life (Version No. 8.5. 10) as an example, and enter an order in the "Pocket Life" APP to initiate a return. After receiving the gift return, the bank will also return the points as soon as possible.

3. If the customer has signed for the gift and the order has been completed, naturally it cannot be cancelled. However, if you are not satisfied with the gift, you can also apply for a return within 7 days from the date of signing the gift.

: China Merchants Bank points rules

Integral accumulation:

Cumulative credit card consumption points of China Merchants Bank, with a single consumption of RMB 20/USD 2 1 point. Car cards and city theme series gold cards accumulate 1 points for every 20 yuan or USD 2, and an extra 50% points are given (the points are rounded off), but the validity period is 2.5~3 years. YOUNG card, Sina Weibo credit card and GQ card holders will get 1 times extra points in the birthday month, with a maximum of 2,000 points.

Points to account:

All points accumulated by consumption under the names of the main cardholder and the supplementary cardholder belong to the points account of the main cardholder, which is only used by the main cardholder. Personal card and personal business card points that accumulate permanent valid points of China Merchants Bank credit card are calculated together.

Time and validity of credit entry:

The accumulated points of credit card consumption will take effect on the day after the consumption record. If there is a credit card refund, the points of this consumption will be deducted. Credit card points of China Merchants Bank are permanently valid. Car card and city theme series gold card points are valid for 3 years. The validity period of mileage points of aviation co-branded card shall be subject to the announcement of the partner.

Transactions and fees that do not calculate points:

1. Annual credit card fee, revolving credit interest, cash advance fee and interest, expenses arising from overdue repayment (such as liquidated damages, interest, etc.) and other fees agreed in the credit card collection contract of China Merchants Bank;

2. Related expenses withheld and remitted;

3. Consumption of low-rate and zero-rate merchants such as real estate, automobile sales, wholesale, public hospitals, public schools, government, finance, charity, residents' services and non-profit social services.