Are you asking if the customer service for overdue credit cards is easy? Not easy to do.

Credit card collectors actually help banks collect debts. In early collections, collectors from the bank's credit control department only remind cardholders through text messages and phone calls that they have debts that need to be paid off. From now on, collection will be difficult.

Bank credit card overdue customer service job responsibilities:

1. Assist the bank to handle overdue credit card debts through legal, compliant, professional and standardized procedures.

2. Communicate with relevant overdue personnel through phone calls, letters, and external visits, and guide overdue personnel to repay their loans correctly and in a timely manner.

3. Handle objections from overdue personnel in compliance, accurately record the communication process and information with overdue personnel, and provide fast, accurate and professional consulting services to overdue personnel.