It will be sent within seven working days after the monthly statement date. However, if your address is unknown, it may not be sent, or it may be sent but not received by you. The bank is not responsible for delivering the bill. You can call customer service 95566 and ask for re-sent bills for the past three months, or bind your email address and send electronic bills in the future. I have been doing this for a year, and I haven’t received paper bills yet. You can usually check at the ATM machine. The fee has been charged, but there is no details.