According to Article 70 of the Measures for the Supervision and Administration of Credit Card Business of Commercial Banks, under special circumstances, if it is confirmed that the amount owed by the credit card exceeds the cardholder's repayment ability and the cardholder is still willing to repay, the issuing bank can negotiate with the cardholder on an equal footing and reach a personalized installment repayment agreement. The longest term of personalized installment repayment agreement shall not exceed 5 years.

The contents of personalized installment repayment agreement shall at least include: balance of arrears, structure and currency; Term, method, currency, date and repayment amount of each installment; Whether to charge annual fees, interest and other fees during the repayment period; Before all the relevant funds in the personalized installment repayment agreement are settled, the cardholder shall not apply to any bank for a credit card commitment; Rights, obligations and liabilities for breach of contract of both parties; Other matters related to repayment.

Extended data:

The relevant requirements for credit cards stipulate that:

1. The issuing bank shall strictly implement the regulatory requirements on capital adequacy ratio, include the unused credit card credit line into the off-balance-sheet weighted risk assets of the commitment item "Other commitments", and apply the credit conversion coefficient of 50% and the corresponding risk weight determined according to the credit card transaction subject.

2. The issuing bank shall strengthen the management of credit card risk assets identification and write-off, and confirm and write-off in time. The basis, scope and conditions for the write-off of bad debts in credit card business shall be implemented in accordance with the provisions of relevant state departments.

Baidu Encyclopedia-Measures for the Supervision and Administration of Credit Card Business of Commercial Banks