Actual departure time-planned departure time>2 hours (inclusive), or actual arrival time-planned arrival time>2 hours (inclusive)

Note: Whether the actual departure or arrival time If the delay is 2 or more, please check the airline’s official website.

If your flight has been delayed for more than 2 hours before the flight is cancelled, you can also apply for compensation. However, if the flight is not delayed for 2 hours before cancellation, you cannot apply for compensation.