2。 It may be that ATM and website data were not synchronized before. Call 95533 to check the quota. If it is different from the website quota, ask the service staff directly.
3。 The website data may be wrong. Still contact 95533.
4。 It doesn't matter. The bank will help you close the two cards.
5。 According to the requirements of the bank, you have to cut a gap in the old card. You don't have to send it back or call to confirm it. This is a collection.