1. After calling the customer service hotline of China Merchants Bank, enter the ID number/card number and inquiry password, select 9→ and then select the relevant menu, and then enter the manual application to modify the mobile phone number of the credit card. The modification will take effect before 24: 00 the next day.

2. After logging in to Pocket Life, click "My → Data Management → Credit Card Data Management → Contact Information" to query and modify.

Reminder: after the mobile phone number of the credit card is modified, it will take effect before 12 the next day, subject to the approval of the credit card center. If it cannot be modified, please call the credit card customer service and apply for modification according to the method of 1.

3. After logging in to Professional Edition, click "Credit Card → Customer Management → Data Modification-Mobile Phone Modification". You can query and modify the mobile phone number, and the modification will take effect immediately.

Tips: The professional version only displays some mobile phone numbers.

Handheld life login password reset

If you forget the login password of a Netcom user (or Pocket Life), you can click "Quickly Retrieve Password" in the login interface of mobile banking, enter information according to the prompt, receive the verification code, and complete the reset.

skill

1. A Netcom user's login password was locked after five consecutive incorrect entries, and it was automatically unlocked at 0: 00 the next day, and immediately unlocked after successful reset.

2. If you can't receive the SMS verification code, you can click "No Verification Code Received" to pass the face recognition operation.

3. The login password of Pocket Life is the same as the user password of Mobile Banking-Netcom.

(Reply time: 201910/0/month 1 1, please refer to China Merchants Bank official website for the latest business changes).