1. Determine the reason: contact the customer service of the bank or go to the bank counter to inquire about the freezing reason. It may be due to security considerations, overdue repayment, abnormal transactions, etc.
2. Provide the required documents: According to the requirements of the bank, provide the identity certificate, loan contract, repayment record and other relevant documents to help the bank solve the problem.
3. Negotiate repayment plan: negotiate with the bank to make a reasonable repayment plan to ensure that the loan is paid off on time. This will help to restore the normal use of bank cards.
4. Payment of overdue fees: If there are overdue fees, pay the corresponding fees in time while negotiating with the bank to avoid further affecting the credit record.
5. Seek professional help: If you can't reach an agreement with the bank, you can consult professional lawyers or consumer rights organizations for their advice and help.
Summary:
If the bank card for returning the car loan is frozen, you need to contact the bank as soon as possible and provide the required documents to solve the problem. Negotiate with the bank to make a reasonable repayment plan, pay overdue fees in time, and restore the normal use of the card. If necessary, you can seek the help of professionals to resolve disputes. Remember, timely communication and active cooperation are the key to solving problems.