The three-dimensional e-banking service system of China Industrial and Commercial Bank, which consists of self-service banking, telephone banking, mobile banking and online banking, has become increasingly mature, and the transaction volume of e-banking business has increased rapidly, from 1.93 trillion yuan in 2000 to 38.4 trillion yuan in 2004, an increase of 20 times. In 2004, e-banking business income was 235 million yuan, and online payment transaction volume was 5.7 billion yuan. China is the largest e-commerce online payment service provider.

Through more than 265,438+0,000 domestic institutions, 65,438+0,000 overseas branches and thousands of correspondent banks all over the world, China Industrial and Commercial Bank provides wholesale and retail services to more than 8 million corporate customers and more than 6,543,800 million individual customers with leading information technology and electronic networks.