1. At present, the personal credit information service platform, the credit information center of the People's Bank of China, has been opened to customers all over the country. Web link

(the following process is for reference only) Inquiry steps:

(1) Registration;

(2) Enable the online payment function of UnionPay (there is no charge for online inquiry at present, and the purpose of this step is to verify the identity of the cardholder, and which bank's savings card or credit card is indicated on the page, and China Merchants Bank only supports credit cards);

(3) inquiry: after inquiry, it can be downloaded to the desktop in the form of PDF, which can be printed as long as the computer is connected to a printer, and it has the watermark of China People's Bank.

2. In order to meet the needs of customers for convenient inquiry of personal credit reports, the Bank cooperated with the Credit Information Center of the People's Bank of China to launch the inquiry of personal credit reports through online banking professional edition. Customers of the whole bank can inquire (the inquired card must be linked to the professional version through the counter, and the printed card through the professional version is not stamped).

menu path: professional version-all-in-one card-account management-personal credit report inquiry

At present, only professional version 7. or above is available, and customers of the old version can upgrade their clients to inquire.

note: according to the requirements of the Credit Information Center of the People's Bank of China, you need to apply for a personal electronic certificate to inquire. For example, if the customer is a professional version of scanning code login, there are two scenarios: one is certificate, and the other is certificate-free. Only those with certificates can inquire. If not, you need to ask the customer to apply for a digital certificate first, open a personal credit report inquiry protocol, and then log in by scanning code to inquire.

3. some branches of our bank provide credit inquiry machine services. if you need to make inquiries, please call the customer service hotline in advance to inquire about the specific information of each service point.

(Response time: November 22, 219, please refer to the latest business changes announced by China Merchants Bank in official website).