The credit card phone banking password is a 6-digit password set by the customer when opening the card. This password is used for identity verification when calling the customer service hotline, redeeming points, and handling self-service channel business.

You can modify and set the telephone inquiry password through our bank’s mobile banking, colorful life APP, online banking, customer service hotline 4006695566 and other channels.

Warm reminder: To ensure the security of your funds, it is recommended not to use simple numbers, birthdays or phone numbers as passwords.

The above content is for your reference, please refer to actual business regulations.

If you have any questions, please feel free to consult Bank of China’s online customer service.

You are sincerely invited to download and use Bank of China Mobile Banking APP or Bank of China Cross-border GO APP to handle related businesses.