The reason why you can’t see the Harbin credit card statement in your mailbox is because the statement is usually sent out 3 working days after the statement date, so you need to wait patiently. In addition, bank credit card bills can be sent in the following ways: paper bills, electronic bills, and MMS bills. If you do not apply for electronic bills, you will not receive credit card bills in your mailbox.

Why can’t I receive my credit card statement?

1. The first situation is that the mailing address of the electronic bill you registered is incorrect, and the system cannot send the electronic bill.

2. The second situation is when you use Yahoo, Sohuu, Tom or your company's corporate email address.

3. In the third case, the electronic bill was actually successfully sent to your email address, but you did not notice it.

4. The fourth situation is that no transaction is sent in the current period, there is no borrowing in the account, or the own deposit is less than 100 yuan (13 US dollars / 100 Hong Kong dollars), and no bills are generated in this period

5. The fifth situation is that your electronic bill has not yet started delivery. The bank will usually deliver the electronic statement within 5 working days after your statement date. If there is a holiday during this period, the delivery time will be postponed accordingly.

How to check the credit card bill email address?

If you want to apply for an electronic bill, you can directly visit the Bank of Communications' credit card website, log in to your personal online banking, follow the instructions on the page to change the bill delivery method to "electronic bill", and keep your commonly used email address. . Electronic bills are generally sent on the second day of the monthly bill date. The current bill includes transactions and repayment records as of the current month's bill date, as well as the next month's repayment amount, repayment date and other information. After the electronic bill application is successful, you will receive an email from the bank at this time every month in the future.

After placing a credit card, the repayment date may not go smoothly. In this case, you can notify the bank in advance and adjust the account date to avoid overdue payments. Although there are many large and small expenses, it is difficult to predict everything, but large expenses such as tuition fees, vacations, and buying a car are all planned in advance. You can set the billing date before these large charges and enjoy a longer free period. If you decide to consume regularly on a certain day of a certain month, you can enjoy the longest free period by setting the account date before that day.