Cancellation by phone or at the counter.
1. Cancellation by phone: Call the Postal Savings Bank credit card customer service hotline and apply to the customer service staff to cancel the credit card. The customer service staff will ask you to provide relevant identity verification information, such as credit card number, cardholder name, ID number, etc. After successful identity verification, customer service staff will assist you with the credit card cancellation procedures. Customer service hotlines vary in different regions. You can find the correct customer service hotline number on the Postal Savings Bank's official website or on your credit card statement.
2. Cancellation at the counter: Bring your identity document (such as ID card) and credit card to the nearby Postal Savings Bank counter to cancel the credit card. Explain your intentions to the staff at the counter and provide the required identification and credit card information. The staff will assist in completing the credit card cancellation procedure and require you to fill in a cancellation application form.