If you can cancel, you have to call their customer service number to cancel immediately. The insurance has a one-week hesitation period, and you cannot cancel after the hesitation period.

Insurance surrender is mainly divided into two situations: surrender during the hesitation period and normal surrender, as follows:

1. Surrender during the hesitation period Surrender during the hesitation period refers to insurance The company gives policyholders time to hesitate, which is usually about 10-15 days after receiving the policy. Under normal circumstances, if you surrender the policy during the hesitation period, you can get a full refund of the premium.

2. Normal surrender. Surrendering after the hesitation period is considered a normal surrender. Normal surrender requires the policyholder to submit a termination application to the insurance company. After receiving the application, the insurance company will refund the cash value of the policy within 30 days. In an insurance contract, in order to fulfill the contract obligations, the insurance company usually needs to set aside a certain amount of liability reserves. When the insured requests to terminate the contract or surrender the policy for any reason during the validity period of the insurance, the insurance company shall It stipulates that the balance of the liability reserve minus the termination deduction shall be returned to the insured, and this amount shall be the cash value of the policy.

Chinese Merchants Bank Insurance surrender steps:

1. Bancassurance channels

You need to submit written information to handle the surrender of China Merchants Bank Insurance

Required information: "Application for Termination of Insurance Contract", copy of valid identity document such as the policyholder's ID card

Customers need to go to a bank branch to submit information

2. Telemarketing/online sales Channel

If the refund amount is less than RMB 10,000, call the customer service hotline to handle the policy surrender directly without written information.

If the refund amount is greater than RMB 10,000, you need to submit written information to handle the surrender of Cigna Insurance

Required information: "Application for Termination of Insurance Contract", policyholder's ID card and other valid identities Copy of certificate

The steps for surrendering the insurance of China Merchants Bank are very convenient and fast. Whether it is the bancassurance channel or the online school channel, there may be many problems during the surrender process. You can go to the counter in time. Ask the staff.

1. Contact the credit card center and the insurance company after discovering that the premium has been deducted;

2. Explain the entire process from receiving the call to deducting the payment, and indicate that the product is on the phone The characteristics described in the policy are not in line with your expectations, and you require a refund of the deducted premium;

3. Send the received policy and a few hundred words of explanation to the credit card center and the insurance company respectively. company. There are only three steps to surrender a China Merchants Bank credit card.

The first is to contact the credit card center and the insurance company;

The second is to explain the reason and request a refund of the deducted premium;

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The third is to send the policy and an explanatory material to the credit card center and insurance company. Staff from China Merchants Bank said that commercial insurance generally can only refund 60% of the premium, but this depends on the specific situation.