First, China Everbright Bank reported the loss of its credit card.

If your credit card is accidentally lost or stolen, please call the global customer service hotline of China Everbright Bank immediately to report the loss. Your loss report will take effect immediately after it is confirmed by China Everbright Bank, and all economic losses caused by your credit card use will be borne by China Everbright Bank. China Everbright Bank will reissue a new card for you and send it to you after the loss report takes effect.

Second, China Everbright Bank credit card replacement card.

When your credit card cannot be used due to damage, breakage, illegible or altered handwriting, demagnetization of magnetic stripe, etc., please call the customer service hotline of China Everbright Bank at 4007-888-888, and the transfer service specialist will reissue it for you.

Tips: After receiving the new card and completing the card opening procedures, please immediately cut and destroy the old card to ensure your rights and interests.

Third, China Everbright Bank credit card replacement.

China Everbright Bank provides you with automatic card replacement service when it expires. If you don't want to change your card when it expires, please inform the bank one month before the card expires, otherwise it will be regarded as that you voluntarily change your card when it expires, and we will issue you a new card and charge you an annual fee.

Four. Credit card cancellation of China Everbright Bank

You can call the 24-hour customer service hotline of China Everbright Bank to apply for cancellation of your credit card. When you cancel your card, you can't owe money on the account. And in order to ensure the security of the account, the card must be taken with you when you sell it by phone. If you lose your card, you can only cancel it at the outlet counter.