2) If you want to recover the loss, you need to call the police.
How did you get cheated? What is the reason for the theft of leaked information? Or was it cheated to collect money in the name of handling credit card related business?
The remedy is to freeze the loss reporting account in time and call the bank to reflect the situation.
Banks are not responsible for handling business according to relevant regulations, nor will they trace whether the other party is illegal.