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Why is it so difficult to cancel ICBC credit cards?

ICBC credit card account cancellation can only be pre-cancellation and cannot be done immediately. The actual account cancellation can only be done one month later. This is mainly done to avoid the occurrence of undeducted amounts.

Some matters about credit

1. ICBC’s card issuer uses the local credit card business department as its main organization and does not have a full-time credit card center like other banks. This is a problem with the bank’s institutional setup. There is nothing wrong with that.

2. To cancel a card, you must go to a designated local outlet with your ID card and credit card. In fact, to put it bluntly, you need to go to the outlet and fill in a credit card account cancellation application form in person. After that, you hand your credit card to the counter employee, and the branch then passes the card cancellation information you submitted to the city's credit card business department, which is very time-consuming.

3. It is recommended that you go to the local branch to inquire about the location of the ICBC Credit Card Business Department, and then go to the card department in person with your card and ID card to cancel your account. Account cancellation can only be done as a "preliminary account cancellation" and cannot be done immediately. The real account cancellation can only be done after one month.

The methods to cancel ICBC credit card are as follows

1. Collect the card.

1. Magnetic stripe card:

Call 95588 to cancel the card or go to any outlet to cancel the card. Different from canceling the card over the phone, the teller will take back the credit card.

2. Chip card:

Card holders must bring their ICBC credit cards to branches for card collection processing, and they must be operated by authorized tellers. The credit card status changes to "Received" and the card is taken back by the teller.

3. Shanku card:

Shanku card can be collected and processed like ordinary magnetic stripe cards, but it can only be operated at the branch, and the account cannot be canceled.

2. Account cancellation.

After the ICBC credit card is withdrawn, the account cannot be closed in the true sense. If no follow-up operations are performed, the account will have to wait at least one year before it will truly disappear. However, you can go to any outlet to cancel your account one month after receiving the card.

Only when the ICBC credit card status becomes "voided card", the real card cancellation is completed.