How to reissue a lost China Construction Bank credit card
First call customer service to report the loss, and then apply for a new credit card.
The method to report the loss and reissue of CCB credit card is:
1. Report the loss through mobile banking: Open and log in to CCB mobile banking, click "Credit Card - Credit Card Management - Credit Card Loss Report" in sequence, follow the page Just follow the prompts;
2. Report the loss through the WeChat public account: Follow the WeChat public account "China Construction Bank", then enter and send "Credit Card Loss Report" in the dialog box, and click the pop-up link to report the loss;
3. Report loss through telephone banking: call CCB customer service hotline 95533 and follow the voice prompts to report loss.
While reporting the loss, you can also choose to replace the card or not.
Extended information:
China Construction Bank (China Construction Bank) was established on October 1, 1954. The head office is located at No. 25 Financial Street, Beijing.
China Construction Bank’s main business areas include corporate banking, personal banking and treasury services. It has branches and subsidiaries in 29 countries and regions, and owns funds, leasing, trusts, life and property insurance. , investment banking, futures, pensions and other subsidiaries in multiple industries.
China Construction Bank has a broad customer base and maintains banking business relationships with a number of large enterprise groups and leading enterprises in China's strategic economic industries. Its marketing network covers major regions across the country.
On June 30, 2016, the British "Banker" magazine released the "Ranking of the World's 1,000 Largest Banks", and China Construction Bank ranked second. In February 2017, BrandFinance released the list of the top 500 global brands in 2017, with China Construction Bank ranking 14th. In 2018, it ranked 31st among the Fortune Global 500.
In December 2018, the "Top 500 World Brands 2018" compiled by the World Brand Laboratory was announced, and China Construction Bank ranked 203rd. In July 2019, it was selected into the 2019 Fortune Global 500.
Ranked 40th on the list of the top 100 Chinese enterprises under the "One Belt, One Road" initiative. In December 2019, China Construction Bank was selected into the 100 Model Brands at the 2019 China Brand Power Ceremony.
On December 18, 2019, the People’s Daily released the China Brand Development Index 100 list, with China Construction Bank ranking 25th. On January 4, 2020, it won the "Sustainable Development Benefit Award" of the 2020 Finance Evergreen Award. In March 2020, it was selected as the 13th among the top 500 global brands in 2020.
China Construction Bank (China Construction Bank) was established on October 1, 1954 (then the bank was named the People's Construction Bank of China, and was renamed China Construction Bank on March 26, 1996). It is one of the five largest state-owned commercial banks. 1. Ranking second among the five largest state-owned commercial banks in China. Referred to as China Construction Bank or China Construction Bank.
On September 9, 2011, CCB issued its first co-branded debit card with a public welfare concept. The credit loan product "eBaotong" specially developed by China Construction Bank for Dunhuang sellers has recently been upgraded after a trial period of one year.
The upgraded version of "eBaotong" enables one-click completion of all loan processes. In the past, only small and medium-sized enterprises on the Dunhuang platform could enjoy online credit loan services. Now, individual industrial and commercial individuals on the platform can also enjoy unsecured and unsecured online credit loan services, which can greatly speed up the process.
How to reissue a lost China Construction Bank card
Procedure for reissue of a China Construction Bank card:
1. After the CCB card is lost, first report the loss by calling the CCB customer service hotline. Follow the voice prompts, but reporting a loss over the phone is not a formal loss report.
2. To formally report the loss, you need to go to any CCB branch in the location where the card is applied for. You do not need to go to the bank where the account was opened. Just bring your ID card.
3. Go to the bank branch, fill in the loss report application form, and report the card loss as required. After 7 days, bring your ID card and loss report form to apply for a new card. However, online banking must be re-opened before a replacement card can be issued. With the new card, the business and all the money in the old card can be transferred to the new card.
4. If your CCB credit card is damaged, you can apply to the bank for a damaged card replacement. If the card is lost, you need to report the loss first and then apply for a replacement card.
Notes on reporting the loss of bank cards: Banks usually charge a handling fee for reporting the loss. You need a bank card to report the loss. If you forget it, you can check it at the card-issuing bank with your ID card. If a bank card is lost, you need to report the loss first, apply for a new card after a certain period, and you can only withdraw money after getting the new card. Generally, you need to call CCB's credit card customer service hotline to handle the card manually. It will take 3 working days to send the card after the card is created. It will be sent by China Post registered mail. It can usually be received within 10 days. You can request to send it by EMS (express delivery).
The regulations of each industry are similar. It is divided into temporary loss reporting and long-term loss reporting. Temporary loss reporting lasts for 7 days. Long-term loss reporting will expire after formal loss reporting. Generally speaking, it takes 7 days to report a loss verbally or in writing. The official loss report in writing shall prevail.
After the loss is officially reported in writing, the verbal loss report will automatically become invalid. If there is no written loss report, the account that has been frozen after the validity period will be automatically released, and you can continue to report the loss verbally. If it is an ordinary debit card, the written loss report can be processed immediately (the next day) after it expires. The account will be automatically transferred to the new card, the new card will have a new account, and you can continue to use it immediately after entering a new password. The fee for reporting loss is 10 yuan each time, and the cost of replacing a card is 5 yuan each time. (If you want to continue using the previous account, ask the bank.
When reporting the loss verbally, you need to check the card owner’s ID number, account opening date, balance and other information. The validity period is 5 days. That is, the day when the loss is reported is the first days, until midnight on the sixth day. For example, if you report a loss on the 18th and end at 0:00 a.m. on the 24th, the period in between is the validity period for verbal loss reporting.
How to replace a lost CCB card
After losing a CCB card, you should pay attention to the following points:
1. After the loss, you must first report the loss by phone. Call the CCB customer service hotline 95533 to report the loss manually. .
2. If you are in another place and cannot go to the bank to apply for a replacement within a short period of time, please continue to call the ICBC customer service hotline to report the loss after 15 days (the telephone loss report is valid for 15 days) to ensure the security of your account.
3. China Construction Bank cannot reissue the card in another location. You must bring your ID card to the place where you opened the account to apply for a reissue. 4. When reapplying, you can choose to get a new card, or you can withdraw cash or transfer money directly.
Extended information:
Notes on reporting the loss of bank cards:
1) The regulations of each bank are similar. It is divided into temporary loss reporting and long-term loss reporting. Temporary loss reporting lasts for 7 days. Long-term loss reporting will expire after formal loss reporting. Generally speaking, it takes 7 days to report a loss verbally or in writing. The official loss report in writing shall prevail.
After the loss is officially reported in writing, the verbal loss report will automatically become invalid. If there is no written loss report, the account that has been frozen after the validity period will be automatically released, and you can continue to report the loss verbally. If it is an ordinary debit card, the written loss report can be processed immediately (the next day) after it expires. The account will be automatically transferred to the new card, the new card will have a new account, and you can continue to use it immediately after entering a new password. The fee for reporting loss is 10 yuan each time, and the cost of replacing a card is 5 yuan each time. (If you want to continue using your previous account, ask your bank.)
2) To report a loss on behalf of another person, you need to obtain the original ID cards of both parties.
3) After applying for a new card, the old card will be automatically canceled, so don’t worry.
4) Remittances cannot be received while the bank card is reported lost because the account is frozen at this time.
When reporting the loss verbally, you need to check the card owner’s ID number, account opening date, balance and other information, which is valid for 5 days. That is, the day when the loss is reported is the first day and ends at midnight on the sixth day. For example, if you report a loss on the 18th, it will end at 0:00 a.m. on the 24th. The period in between is the validity period for verbal loss reporting. After midnight on the 24th, it will be automatically "unblocked".
Keep the card safe
For cards issued by others, after you get the card, you should pay attention to check whether the name is consistent with the information on the card application receipt, and change the initial password in a timely manner , keep the card carefully to avoid unnecessary use or card theft.
The bank card can only be used by you and cannot be rented or lent. If your card is not properly kept or is lent to others, the card track information may be skimmed and the funds in the card may be lost.
When using a card for transactions, please do not let the card out of your sight. Please take the card back promptly after use to prevent it from being misused or dropped.
What should I do if I lose my China Construction Bank card?
You can re-issue the original one. When re-issuing it, you must indicate that you want the original one because there will be additional fees.
If a bank card is lost, you must first report the loss:
1. Applicants need to bring their valid documents (ID card or ID copy) to the bank counter to go through the relevant procedures. Applying for a credit card requires Documents such as unit income certificate or personal asset certificate.
2. The procedures for applying for a credit card and a debit card are different. When applying for a credit card, you need to fill in an application form, and the information you fill in must be true. Three pieces of information are indispensable. That is, proof of personal identity, proof of residence, and proof of personal income. After filling out the application form, you need to go to the head office of the account opening bank for filing. After the head office of the account opening bank reviews the application materials, it will take about 20 working days before the card can be issued to the customer. Applying for a debit card is relatively simple, and you only need to bring your own With valid documents, mainly ID cards, go to the account opening bank to fill out the application form, and the card can be issued to the applicant at that time.
3. The loss reporting procedures of major banks are not exactly the same. If it is lost, you can first use the phone or online banking to temporarily report the loss, and then bring your ID card and other supporting documents to the bank counter to report the loss.
Specific steps to reissue a bank card:
1. Call the bank card service number, explain the situation, and report the loss verbally
2. Bring your identity after one week Please go to the bank to apply for a replacement card
3. The regulations of each bank are similar. Generally speaking, it takes 7 days to report a loss verbally or in writing. The official loss report in writing shall prevail. After the loss is officially reported in writing, the verbal loss report will automatically expire. If there is no written loss report, the account that has been frozen after the validity period will be automatically released, and you can continue to report the loss verbally.
4. If it is an ordinary debit card, the written loss report can be processed immediately (the next day) after it expires. The account will be automatically transferred to the new card, the new card will have a new account, and the new password will be entered. You can continue to use it then. The fee for reporting loss is 10 yuan each time, and the cost of replacing a card is 5 yuan each time. (If you want to continue using your previous account, ask your bank.)
5. After applying for a new card, the old card will be automatically canceled, so don’t worry.
We first use the bank card to bind the mobile phone number to register and log in to the mobile banking APP (taking the Huawei p10 mobile phone as an example, based on the Android 7.0 operating system). After logging into the bank APP, enter "Account Management" and select what you need. Change or reissue the bank card, then click "Card Management", select "Appointment for Card Replacement", and finally select the outlet where you want to collect the card. Everyone knows the follow-up work. Fill in personal contact information according to the prompts, and then wait for the bank card notification.
How to replace a lost China Construction Bank card?
After a bank card is lost, the card owner must first report the loss. Methods for reporting loss include: reporting loss by phone or reporting loss through mobile banking; after reporting loss, the card owner needs to bring a valid ID to a local or remote outlet to apply for a new card. Since the original bank card cannot be reissued, there will be changes after the reissue, but the new card is related to the old card, so investors do not need to worry.
About reissued bank cards, the details are as follows:
1. Replenishing a bank card is generally called reporting loss, so when reapplying a bank card, you can change the withdrawal password.
2. The replacement bank card is related to the original card. Even if the funds are transferred to the original card, the money will be transferred to the new card.
3. Generally, it can be re-applied in another place, but the other place refers to the province. If you are from outside the province, you cannot reapply. In this case, you can cancel the original card first and then apply for a new card locally.
Most of the business of the original card can be transferred, such as third-party custody business, futures banking business, credit card repayment business, etc. However, if it is a mortgage repayment business or ETF business, it cannot be transferred and needs to be re-binded.
How to report the loss if my CCB card is lost?
CCB provides a variety of methods to handle the account loss reporting business. Customers can choose to handle it according to their needs:
1. Savings account:
(1) Log in to mobile banking, Click on the "Account-Account Service-Account Loss Report" menu on the homepage.
(2) After dialing 95533, press the # key, and then follow the voice prompts to select "1 Report Loss".
(3) The head of the household must go to any branch of CCB to apply for the application with his or her valid ID card.
Warm reminder: After reporting the loss of your savings account, please handle subsequent business within the validity period of the loss report.
2. Credit card account:
(1) Log in to mobile banking and click the "Account-Credit Card-Account Service-Credit Card Loss Report" menu on the homepage.
(2) After dialing 95533, press the # key, and then follow the voice prompts to select "1 Report Loss".
(In case of business changes, please refer to the actual situation.)
This ends the introduction on what to do if the China Construction Bank credit card is lost and what to do if the China Construction Bank credit card is lost. Don't know if you found the information you need?