If your Agricultural Bank of China card is unfortunately lost, the following are detailed instructions for the replacement process:
For debit cards, you can report the loss through the following methods: Telephone banking: call the Agricultural Bank of China’s customer service hotline Online banking/mobile banking: log in to your personal account to operate self-service machines: at any ABC branch nationwide: go directly to the counter
After reporting the loss, you need to bring your ID card and payment password to any branch of the card-issuing bank The outlet will handle written loss reporting procedures to complete the replacement process.
For quasi-credit cards, the processing method is similar. You can: report loss by phone: via 95599 customer service hotline, online banking/ABC branches: also conduct online or on-site operations
As for credit cards card, the steps are slightly different: call the Agricultural Bank of China credit card 24-hour service hotline (4006695599, or call the backup number according to the region) to report the loss. Mobile banking users: log in to mobile banking, select the loss report and replacement card function. Online banking users: log in to personal online banking, enter the relevant menu If you do not report the loss through the above methods, you can go directly to any Agricultural Bank of China branch with your ID card to handle the loss report and replacement business
In general, regardless of the card type, remember to bring a valid ID and operate according to the corresponding channel or branch. You can apply for a new bank card as soon as possible.