Manual service for reporting the loss of Bank of Communications credit cards does not require entering a password, but does require a card number and ID number.

Remember not to enter the bank card password casually, as it may be a way for others to steal.

If you have already entered your password, please go to the bank as soon as possible to report the loss and lock it.

(1) Press "#" to report loss - press "1" to report loss - press "1" to confirm

--No card number or ID number required

( 2) Enter the card number or ID number - press "0" for manual service

--enter the card number or ID number

To sum up, there are three main types of connection conditions for manual services:

1) There is no need to enter the card number or ID number, such as industry and commerce, agriculture, Shenzhen Development Bank, Everbright, Huaxia;

2) The card number or ID number must be entered, such as construction, transportation , people's livelihood, and business development.

3) If you have a card, enter the card number or ID number. If you don’t have a card, just press #, such as China, China Merchants, Pudong Development, CITIC, and Guangfa.

Most methods such as reporting loss, making complaints, and consulting do not require entering the card number or ID number.