Hello, if your Agricultural Bank of China account has opened the SMS notification service, the reasons for not receiving SMS messages recently may be:
1. The transaction amount is lower than the sending starting amount set by the branch or you;
2. SMS notification service arrears, need to pay the arrears;
3. Batch SMS for batch deductions of credit card agreed repayments, loan repayments, etc. , there will be a delay in sending;
4. The mobile phone number was registered incorrectly during activation;
5. The operator's network failure, the mobile phone number had been blocked, and it was not in the service area at the time, etc. Condition.
If there is an abnormality in receiving SMS messages from the messaging service, please handle it as follows: (1) Please clear the SMS inbox on your mobile phone, delete the interception software, shut down the phone for 10 minutes and then restart it; (2) If the problem persists after the operation, If you cannot receive it, you can put the mobile phone card in another mobile phone to rule out whether it is an abnormal problem with the mobile phone; (3) If you have opened Palm Banking or Online Banking at the counter, you can use Palm Banking "All-Assistant-SMS Notification-Maintenance/Cancellation" or Online Banking " "Certificate Login - Security - Message Service" will be re-signed after termination; (4) If it is unsuccessful or has not been opened, the head of the household can cancel the contract at any Agricultural Bank of China branch nationwide with his or her valid ID and registered account (debit card or quasi-credit card) After reopening, current settlement passbooks can be processed at any outlet of the first-level branch of the bank where the account is opened.
Warm reminder:
1. If the transaction information has not been received, it is recommended that you first check the account details to confirm whether the account has been received.
2. If credit card SMS notifications cannot be received normally, please call our credit card customer service hotline 4006695599 for further enquiries.
3. If personal loan SMS notifications cannot be received normally, please contact the lending bank for verification.
4. First-level branches refer to the provinces where accounts are opened, among which Shenzhen, Qingdao, Dalian, Ningbo and Xiamen are considered first-level branches.
(Answer time: November 4, 2020. In case of business changes, please refer to the actual situation.)