Hello, if it's our credit card, please call our customer service hotline, and call 8008205555 for the fixed line free of charge. The mobile phone dials 4008205555 to enter the ID number or card number #-enter the inquiry password #-9 to enter the manual service-(1) billing and repayment, (2) credit line inquiry and adjustment, (3) billing installment, (4) personal data modification, (5) more service tips: any item you choose can enter the manual service. After entering the manual service,