When the credit card status is abnormal, you should call the bank customer service first to find out the reason why the card is blocked and apply for unblocking. If the customer service feedback can't be unsealed, you can only pay off your credit card and cancel it. The reasons why credit cards are blocked may include long-term minimum repayment, overdue credit records, excessive debts, excessive inquiry records, abnormal card swiping behavior, frequent large-sum consumption, and suspected cashing. Once the bank's risk control system is triggered, the credit card may be blocked.

Under normal circumstances, the customer service may give only one reason for being blocked: the comprehensive score is not enough, which means that the card cannot be unsealed, and the card can only be paid off and cancelled. However, it should be noted that abnormal credit card status may also be frozen or stopped. After paying off the credit card debt, be sure to get a credit report to confirm whether the credit card status has been cancelled.

If it is not the cancellation status, but the frozen or stopped payment status, it is necessary to contact the credit card customer service and request to change the status of the credit card. Because freezing and stopping payment have a bad influence on credit records, if these states always exist in the credit report, it will have a great influence on applying for any financial products in the future. Therefore, it is important to pay attention to this. In short, to solve the problem of abnormal credit card status, you need to contact the bank customer service.