Outbound call of CCB credit card refers to the call initiated by CCB customer service center system to customers. After the call is connected, users will generally be recommended or invited to handle related businesses, such as credit card installment repayment. Users can decide whether to handle related business according to their own actual situation, which has no influence on users' normal use of credit cards.

Outbound call is a call initiated by the outbound service of modern customer service center system, which means that the phone automatically dials the user's phone through the computer and plays the recorded voice to the user through the computer. It is an indispensable part of modern customer service center system which integrates computer and telephone.

CCB's credit card must be repaid on time after normal use, and there can be no overdue repayment, because there will be penalty interest after overdue repayment, and the longer it is delayed, the more penalty interest will be generated. If the credit card is overdue for a long time, the credit card may be frozen by the bank and users cannot continue to use it.

Can CCB not accept credit card calls?

Outbound calls from CCB credit cards can be ignored. Because these outgoing calls are basically sales calls. If the user thinks that this call has affected your work and life, you can block all outgoing calls. This has no effect on the user's credit card.