1. Credit card: press 2 after dialing 95533, and press 0 after the cardholder verifies his identity; If a customer without a card needs to enter the ID number or card number after dialing, please press the "#" key directly.

2. Savings account: after dialing 95533, select "1 personal business -0 manual service".

3. Corporate customers: After dialing 95533, select "3 Corporate Business". If you need manual help, press 0, followed by #.

Please follow the above method. If you haven't entered the manual service for a long time, then the manual seat may be busy.

Extended data:

How to call overseas 95533:

00 (international prefix) +86 (China code)+area code (area code is not 0)+95533 or 86 (China code)+local area code (area code is not 0)+95533.

For example, the number of Sichuan customers calling 95533 overseas is 00862895533 or 862895533. ?

Credit card service hotline:

Credit card 24-hour customer service hotline: (domestic) 95533, (overseas) 86-28-95533.

Official website, Industrial and Commercial Bank of China: How to transfer to CCB's customer service telephone manual service?

Official website, China Construction Bank: How to call CCB's customer service overseas?

Official website, China Construction Bank: What is the credit card service hotline?