You can't. Xicha is headquartered in Shenzhen, mainly engaged in catering services. The brand's e-cards have special commemorative significance. In order to maintain its particularity and privilege, brands do not provide services to upgrade or replace physical cards, nor can they replace physical cards. By 2022 10, the brand has more than 660 stores in more than 55 cities in Chinese mainland, China, Hongkong and Singapore.