Check credit card account status, verify credit card installment policy, contact CITIC Bank customer service, etc.

1. Check the status of your credit card account: First, you can log in to the official website of CITIC Bank or use the mobile application of CITIC Bank to check the status of your credit card account. Check whether there are any bad records such as late repayments and arrears. If there is an overdue or arrears situation, pay off the relevant amounts in a timely manner or repay them in installments to ensure that the account is in good condition.

2. Verify the credit card installment policy: Understand the installment policy of CITIC Bank credit card. You can learn about the lower consumption limit, installment period and other information of each credit card installment by reading the relevant terms and conditions of the credit card or consulting CITIC Bank customer service. Make sure you meet the staging requirements.

3. Contact CITIC Bank customer service: If you still cannot use CITIC credit card in installments, please contact CITIC Bank’s customer service department. You can call CITIC Bank's customer service hotline or contact them through online customer service channels to inquire about specific situations and seek help and solutions.