Legal analysis: The reporting channels are as follows: 1. Report mail; 2. Reporting hotline:+86 (10) 58781520; 2. WeChat public platform report: Pay attention to the official account of WeChat WeChat "360 Road Committee" and complete the report according to the prompts. It is recommended that you leave your name, contact information, details of suspected dishonest behavior, relevant evidence or supporting materials when submitting the report, so that the platform can contact you directly when necessary. The Ethics Committee puts the confidentiality of reports in the first place. There are strict control regulations and procedures for the acceptance and investigation of reports, and the personal information of informants and all reporting materials provided by informants are strictly confidential. At the same time, if the real-name whistleblower is investigated and verified, the platform will give the whistleblower a minimum cash reward of 5,000 yuan. If you want to make a general inquiry or complaint about 360 or related businesses, please directly use the inquiry or complaint channels of related businesses.

Legal basis: People's Republic of China (PRC) Consumer Protection Law.

Article 46 If a consumer complains to the relevant administrative department, the relevant administrative department shall handle the complaint within seven working days from the date of receiving it and inform the consumer.

Article 47 The China Consumers Association and the consumer associations of provinces, autonomous regions and municipalities directly under the Central Government may bring a lawsuit to the people's court against acts that infringe upon the legitimate rights and interests of many consumers.