If it is a China Merchants Bank credit card, you need to call the credit card customer service hotline in person to cancel/cancel the account, select 9, and transfer to manual processing.

Customers whose cards have not been activated can select "3#→1→3" after dialing to enter manual service.

Warm reminder:

1. Account cancellation is not supported at the counter and self-service channels.

2. The canceled credit card will still be associated with a China Netcom user, and you need to manually unbind it.

(Response time: February 6, 2021. For the latest business changes, please refer to the official website of China Merchants Bank.)