1. online inquiry: log in to official website of ping an bank, click "loan" on the app, find the words "settlement certificate", and click print.
2. computer inquiry: log on to the website of ping an bank, find "my loan", click "proof of settlement", enter the "loan" column, and find "proof of settlement" to inquire.
3. mobile banking inquiry: log in to ping an bank's mobile banking, find the "settlement certificate" button in the "my loan" menu, and click "get it now" to view the settlement certificate information.