1, telephone consultation:
The cardholder can directly call the customer service hotline of the issuing bank and ask the customer service staff through the manual service channel. After confirming the customer's identity information, the customer service staff will assist the customer to inquire about the annual credit card fee.
2. Online banking/mobile banking/credit card APP query:
Cardholders can log in to the issuing bank's personal online banking or mobile banking client, credit card APP, etc. After entering the "Credit Card" page, they can find it in the annual fee management of personal account information.
3. Counter enquiry:
If there is a business outlet of the issuing bank near the place of residence, the cardholder can also bring his personal ID card and credit card to the counter of the outlet to find the staff and ask the staff about the annual fee of the card.
4. Card letter inquiry:
When a bank sends a greeting card to a customer, it will attach a card letter, which will mark the relevant information of the card in detail, including the annual fee collection standard. In addition, the card letter also includes the credit limit and validity period.