Industrial Bank provides its credit card customers with a variety of credit card loss reporting channels. When our credit card holders unfortunately lose their credit cards due to personal negligence or illegal acts of others, they can choose one of the channels according to their own preferences to handle the formalities of reporting the loss of their credit cards:

First, call the Industrial Bank's 24-hour customer service hotline -9556 1 directly, and handle the credit card loss reporting procedures according to the voice system prompts;

2. Log in to the online bank of Industrial Bank directly, and report the loss of the credit card according to the text prompts on the page;

Third, go directly to the business outlets of Industrial Bank and report the loss of credit cards under the command of the counter staff.